Our Commitment to Your Privacy

At Forest Field & Glen, we respect your personal information and are committed to protecting your privacy in line with the General Data Protection Regulation and the Data Protection Act 2018. This policy explains how we collect, store, and use the information you provide when you interact with our website, order our services, or contact us regarding our land management and venison products. We ensure that your data is handled with the same integrity and care that we apply to the stewardship of the Highland landscapes we manage.

Collection of Personal Data

We only collect personal information that is necessary to provide our professional services or to communicate with you effectively. This typically includes your name, contact details, delivery addresses, and any specific requirements you share through our enquiry forms or direct correspondence. We do not collect sensitive data unless it is essential for the completion of a specific service or contract, and we will always seek your explicit consent before doing so. Our goal is to maintain transparency regarding what information we hold and why it is required for our operations.

Use of Information

Your information is used strictly for the purposes for which it was provided, such as processing venison orders, scheduling professional deer management services, or responding to enquiries regarding our sporting activities and educational events. We may also use your details to share relevant updates about our conservation projects or new product availability, provided you have opted in to receive such communications. We will never sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security and Storage

We implement robust technical and organisational measures to ensure your data remains secure at all times. All digital information is stored on protected systems with limited access, and physical documents containing sensitive client details are kept in secure, controlled environments. We review our security procedures regularly to protect against unauthorised access, alteration, or disclosure. Please be aware that while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is entirely infallible.

Third Party Service Providers

In certain circumstances, we may engage trusted third party service providers to assist us in operating our website or delivering our products, such as secure payment processors or delivery couriers. These parties have access to your personal information only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We perform due diligence to ensure that any third party we work with adheres to strict data protection standards that align with our own commitment to your privacy.

Your Rights

You maintain full control over the personal information we hold about you. You have the following rights regarding your data:

  1. The right to request access to the personal information we hold.

  2. The right to request the correction of any inaccurate or incomplete details.

  3. The right to request the deletion of your personal data where there is no longer a legal or operational necessity to retain it.

  4. The right to withdraw your consent for us to process your data for marketing or communication purposes at any time.

Policy Updates and Contact

We may update this privacy policy periodically to reflect changes in our business practices or legal requirements. Any significant changes will be notified on our website or through direct contact. If you have any questions, concerns, or requests regarding your personal information, please contact us directly using the details provided on our contact page. We are dedicated to resolving any privacy concerns you may have in a fair and professional manner.